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Since 1996, we have been AVAYA Partners.

Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit

Back in 1996, SDX Business Systems offered the famous SDX INDeX range of business telephone systems. That business was purchased by Lucent Technologies and then 'spun out' to form AVAYA Inc.

AVAYA are a major global vendor of telecommunications and networking solutions.

Over the years, we have designed, supplied, installed and supported hundreds of AVAYA business phone systems for organisations like yours.

AVAYA have a market-leading position globally in the field of Unified Communications and constantly rank in the top 2 positions amongst the 'top 3' vendors along with Cisco and Mitel.

In recent years, we have held various 'special accreditations' with AVAYA, most recently attaining AVAYA's SME Expert Accreditation which illustrates our sales and technical expertise with regards to Small to Medium-sized business solutions (SME is defined as organisations with up to 500 staff).

AVAYA 's market-leading IP Office IP500 solution is a true hybrid solution aimed at the SME and Mid-Market organisations.

IP Office is extremely popular with over 350,000 systems installed worldwide with 12 million users! It set the bar for business telephony when the original version of it was launched in 1999 as the first proper rack-mounted RJ45 presented phone system – since that time, everyone else has followed in it's wake....

For a system that caters for most businesses, you may not find a better choice available as it lends itself to most business environments.

For more information on this powerful, globally successful product, please see our dedicated web pages on IP Office systems.

What our customers say...

"It is important to us at Hoopers to use local companies where ever possible and have found First Office simply excellent for all of our telecoms needs. From choosing them for the installation of our new system; to the day to day support they are with us all the way. We cannot speak highly enough of them and would not hesitate to recommend them."
Carol Atkinson - Hoopers Limited

Our Partners include:

Canon Mitel Avaya Gamma Samsung microsoft