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Customer Management

Our ambition... to give you THE WOW FACTOR!

We have specialist staff in each of our divisions in terms of both sales and account management and service and support.

Your organisation and how you work is important to us so we endeavour to find out about how things run in your organisation and what your areas of pain are so we can help to design solutions to remove the pain and uncover opportunities for you to save money, make efficiencies, improve customer service and win and retain more customers.

We strive to:

  • Provide the best solution for your organisation helping you discover and achieve more long term benefit from your investment
  • Avoid costly mistakes and pitfalls that you might encounter with other suppliers.

As a customer, you will be allocated a dedicated Account Manager to look after your 'day-to-day' requirements. Our people have real experience, expertise and knowledge in their fields so you are in safe hands.

We complete an annual review, as a minimum, with all our customers and like to regularly keep in contact via a number of methods including phone, webinar, email, Google+, Facebook, Linked In, Twitter and other forms of communication.

If you would like to connect and you have not yet been asked by your Account Manager, please call us now 01892 676000.

What our customers say...

"Well what can I say... Excellent... wonderful service, efficient in every way... it is all good... highly recommend."
Jo Davis – Orostream Air Conditioning – 5 Star Facebook Rating

Our Partners include:

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