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About us

Since 1991, First Office Systems has provided competent advice, consultation, design, technical support, project management and award-winning customer care and service to well over 1000 businesses throughout Kent, Sussex, Surrey, London and the South East.

We have specialist staff in each of our Telecommunications and Document Solutions divisions.

First Office Systems operates a Quality Management System .

What we strive to do

  • Provide the best solution for your organisation helping you discover and achieve more long term benefit from your investment
  • Avoid costly mistakes and pitfalls that you might encounter with other suppliers.

A brief history

The company was started by John Donegan who is still involved to this day. John previously worked for Erskine Barratt selling general office equipment. When Erskine decided to close it's Tonbridge office, John decided to start his own company and asked his colleague, Andy Brett to join him. John and Andy built up the business and grew organically from the start without any outside investment, taking on staff slowly over the years as and when it was safe and timely to do so.

John's aim was always to build a reliable and trustworthy company providing jobs for local people and 'doing a good job' for the local business community. The core of the company and it's staff comprises ethics, honesty, reliability, competence and professionalism. John wanted to concentrate on providing high service levels at all times with the knowledge that business development and continued success would surely follow. For the most part, that has proved to be the case for over 25 years.

What about today?

The company has now grown to employing over 25 staff and turning over in excess of £2.4 million per annum - with truly Global partners we can be proud of including AVAYA, Canon, Gamma, Mitel and Samsung.

April 2011 saw some important internal changes within the company. Andy Brett retired as a director seeking a gradual progression towards full retirement - Andy is still involved with full-time sales and will be for the forseeable future. Nick Brandon, who has been with the company since 1994, was asked to become Sales Director. Jason Seal, who has been with the company since 1992, was asked to fill the role of Service Director.

These are exciting times for First Office Systems - with our excellent staff, we have a fantastically solid base to build upon and even since April 2011 and the change of directorships, there have been some major improvements within the company including sales, service and profitability.

On the 21st November 2016, the company joined the DMC Canotec Group and further secured its future with new owners and a fresh direction towards a fully Managed Service operation.

The Future...

These certainly are exciting times with the support of DMC Canotec, First Office Systems are set to expand and improve over the coming years with an overall target of £ 10m combined revenue in Telecoms and IT Managed Services within 3 years.

There is a  plan in place to drive expansion through acquisition, training, coaching,improved management and the embracing of new and emerging technologies, backed up by the organic ethos instilled in the company and it's people as described above.

The company continues to expand taking on high calibre people with a growth mindset - please get in touch if you want to join us!

Call us now for some expert advice – 01892 676000

What our customers say...

"As a new customer to First Office Systems I was a bit wary about facing yet another "photocopier salesman", but I was pleasantly surprised. F.O.S showed us fairness, integrity and efficiency in every way. So far, we could not expect better service and I would recommend to anyone. Our special thanks to Andy who oversaw everything for us - a top man!"
The Bridge Trust West Kent - 5 Star Facebook Rating

Our Partners include:

Canon Mitel Avaya Gamma Samsung microsoft