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Features

The OfficeSERV system offers hundreds of features.

There are very few scenarios that we have encountered that cannot be accommodated with an OfficeSERV system. Having said that, there are situations where the deployment of an OfficeSERV system is NOT the correct option so we suggest you call us for advice.

The truth is, there are some scenarios where other systems are more suitable – please speak to us.

We have VERY briefly listed here some of the most important and common features – we can send you a comprehensive guide on this – please complete our quick enquiry form to request it.

Main features

  • Automated Attendant (dial 1, dial 2 etc) inc Dial By Name access
  • Direct Dial and Voicemail
  • Voicemail to email
  • Call recording
  • Paging and Parking
  • BLF and Presence
  • Remote working
  • Mobile twinning
  • Smartphone integration
  • Soft phone working
  • Audio and Video conferencing including dial in conferencing
  • Call recording
  • Contact Centre and Reporting
  • Music on hold
  • CTI and CRM integration (inc MS Lync) – screen popping and click to dial
  • Multi-site networking
  • Hot desking
  • Sophisticated hunt and ringing groups
  • Out of hours facilities with pre-programming for holidays
  • Cordless and mobility solutions
  • Headset working

Please call us with your questions – we have extremely knowledgeable experts available to help you…..

Ask for Paul, Michael or Nick – 01892 676000…

 


What our customers say...

"As operations manager for our company i looked at many companies and First Office came top in every department. I have found them to be a pleasure to work with and are extremely efficient and helpful in all matters. well done guys!!!"
Ian Osborne - PMMS - 5 Star Facebook Rating

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