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0-10 Users

Small Business Telephone Systems - up to 10 users

If you are an organisation with 10 users or less, we have listed here some natural options for you to consider with indicative pricing and justifications on why we are making such recommendations.

See our separate pages on relocation, cabling, lines, calls mobiles and internet connections.

Hosted system

For start-up businesses, we highly recommend a hosted phone system as your capital expenditure is kept to a minimum as you are not required to purchase expensive hardware from the outset.

Our Horizon hosted system offers most of the common features that you would expect from the latest telecommunications solution. A typical 10 user system would cost £ 209.90 per month which includes handsets and connectivity*. Up-front costs would be as little as £ 500-750 which would cover Professional Services as well as a small network switch with patch leads.

Calls to UK landlines and mobiles are free. Plus you can generally use the phones anywhere you have a reasonable internet connection (great for businesses with remote workers).

Naturally for less than 10 users, this cost reduces – please speak to us for detailed pricing.

*Based on a 3 year agreement. # Some restrictions can sometimes apply.

Traditional premises-based system

If you prefer a more traditional phone system for up to 10 users we would recommend a new Samsung OfficeSERV 7030 system or a  small AVAYA IP Office System.

With a traditional system, there would be upfront hardware costs (unless we provided one on a lease rental or 0% finance agreement). Approximate costs would be £ 2,500 or £ 82 per month which would include 10 handsets, a 2 port voicemail and installation and training.

We would have to install some phone lines for you and these would have an additional cost (4 x ISDN2e channels would cost £ 498 installation plus £ 50 per month). There are common options that are extra such as Direct Dial facilities and caller ID which carry a small extra charge.

Depending on your specific requirements, even though you only want a small 10-user system, for some businesses, neither of these options would be suitable and we may recommend a different system such as an AVAYA IP Office system or a Mitel MiVoice Office or MiVoice Business system.

We can also arrange all your voice and data network services – indeed, we may suggest just one connection for your internet, email and voice where appropriate.

What you get when you speak to us....

You get a consultative approach with no real agenda - call us now to see how we can help you....

What our customers say...

"We've been customers of First Office for many years and have always been happy with their helpfulness, speed, knowledge and price. Last night they excelled themselves however: at 7.10pm our very old phone system's main unit died meaning we were faced with the prospect of 35 phone sales guys unable to do any work today. Unsurprisingly at that time no one was still in the office at First Office and so I emailed technical support giving a full rundown of the symptoms and my amateur diagnosis; a director of the firm called me at 8pm to say he'd been passed the message and an engineer had already been booked to attend site at 8.15am today. This morning I was stuck in traffic and didn't arrive until 8.35am by which time the engineer had turned up, fitted a whole new unit, reprogrammed and tested it and had already left ! Frankly, phenomenal !"
Mark Husey - Sentinel IT

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