Mitel have several contact remote working solutions designed for different scenarios – we suggest you call us!
Mitel's early adoption of IP technology means that they 'conquered' the problems of remote working long before most of the competition – indeed, the likes of AVAYA have only recently caught up with Mitel and, in fact, still cannot really compete in our opinion – if you have remote workers, Mitel is likely to be the best choice in our opinion.
Mitel systems benefit from the unique Dynamic Extension feature which allow your callers to keep in touch with you regardless of your location – watch the following video for a brief explanation of this excellent solution:
Apart from that, Mitel's teleworker feature allows remote workers to easily log into the office system using their internet connection and work as if they were in the office with FULL FUNCTIONALITY. Depending on your IT network, this can present serious security issues but Mitel have the answer for that with their Mitel Border Gateway.
For staff that prefer to use their laptop, tablet or smart phone, there are Mitel solutions for those devices too.
Here is another short video covering some of the business issues you may be experiencing and how making your staff more contactable regardless of their location can improve communications, your customer service and retention and your 'bottom line'.
Mitel's MiCollab solution also offers a remote working solution – see our dedicated page here for more detail - insert link
Rather than go into too much detail here, and because your needs and business are likely to be different to our other customers, we suggest you call us for advice so we can provide options along with the best advice.
Call us now on 01892 676000 and ask for Paul, Michael or Nick.
What our customers say..."As Operations Assistant at Konditor & Cook, I was placed in charge of overseeing the implementation of new telecommunications infrastructure from First Office and they have been great at every step. Much time has passed since then, but no issue was ever too big or too small for them to handle and they have continued to provide support and assistance of high levels all the time. Thumbs up for Matt and Andy from support for their great assistance every time we need it!"
Mantas Miliunas - Konditor & Cook - 5 Star Facebook Rating