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Horizon is our own cloud based phone system.

Your options when choosing a phone system these days are vast! A hosted system is just one option and with the improvements to internet access, hosted is becoming more and more popular.

We personally saw a large acceleration in take up of this cloud technology during 2014.

We are currently providing free UK calls to UK Mobiles and Landline with all Hosted systems and free handsets (on a 3 year contract). This is subject to change so please check with us.


What are the benefits of Horizon Hosted Telephony?

  • Free calls to UK Mobiles and UK Landlines
  • Free Handsets (on a 3 year contract).
  • Extensive range of call management features
  • One number Anywhere
  • On-demand service - scale up or down instantly - no hidden costs
  • No in-premises telephone system
  • No maintenance charges
  • Free site to site (handset to handset) calls
  • Retain existing numbers or get new numbers including out of area and out of country numbers
  • Business continuity - all numbers are in the cloud
  • One phone line rental - no ISDN, no charges for DDI's, Caller ID etc

Click here for a full explanation of the system features on Horizon.

Hosted Telephony contract terms

To qualify for free handsets. customers are requested to sign a 3 year agreement. You must also install either an IP Assured, Converged DSL or Converged Ethernet service.

Hosted Pricing

Perhaps the simplest thing about hosted telephony is the pricing model - in the case of Horizon anyway (we cannot speak for others).

You pay for the connectivity to your premises - this includes a pre-configured router, which requires a normal analogue line. 

Then for each user you pay our standard hosted rates. We can attend site and connect and configure everything for you and we can provide you with training on how to use each product. For more information on our prices or to get a quote, please contact us on the question form (right of the page), live chat, email or call us today!

All you then need is your handsets (free with the current promotion) and a network switch (with POE preferably) to connect your handsets into (and patch leads). We can also provide a network switch if you don't have one.

Call costs are extra but are very competitive (calls between users/sites are FREE). We can provide call costs on request.

Everything is billed monthly on one simple bill and you get access to your own portal for billing purposes.
All costs quoted here exclude VAT and are subject to change.

For more information, please see our pages on Horizon Features and Horizon Handsets.

Or call us on 01892 676000 and ask for Paul, Michael or Nick.

What our customers say...

"From seamless installation to reliable maintenance and upgrades, First Office deliver. "
Mark Starns - SMP, Tunbridge Wells, Kent

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