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Features

Let's be honest.

Hosted phone systems have not been around very long – nowhere near as long as traditional premises-based PBX phone systems.

So, in truth, they are playing 'catch up' and that is hardly surprising.

However, what is also surprising, is the long list of features available – at least that is true of our Horizon system (we cannot speak for others). Indeed, features are being added regularly.

Hosted features - what is included with Horizon?

Most of the features below are included as standard. For additional options, please see our Options.

Horizon is a sophisticated hosted telephony solution based on the industry-leading Broadsoft platform from Gamma Communications via an easy-to-use web portal. Most of the normal features of a telephone system are included - a summary is shown below:

  • Work from any internet connection ANYWHERE in the world - integrates fixed and mobile
  • Hunt groups - distributed and Instant Group Call
  • Internal/external transfer
  • Call Park , pick-up and Auto Callback
  • Free calls between all sites/handsets
  • Last number redial and Click to dial
  • Inbound personal call management
  • Busy Lamp Field
  • Do not Disturb
  • Voicemail and Automated Attendant
  • 100 Speed dials
  • Call Waiting
  • Music on Hold
  • Call forwarding
  • Home working, Hot desking and Remote Office
  • Call History and Basic Call Logging and Reporting
  • Call Barring
  • Call Recording (additional option)

Horizon Training video:

There are a lot more features and options - please call us for more information. Ask for Paul, Michael or Nick – 01892 676000.

What our customers say...

"What can I say....not only great with systems support but also supporting me and my team to help us improve our business and service to our customers."
Jeremy Mather - Hoopers Limited

Our Partners include:

Canon Mitel Avaya Gamma Samsung microsoft