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IP Office

AVAYA is one of the leading providers of Telecommunication and Data networking solutions for businesses and organisations in the world.

If you are looking for a really popular, feature-rich communications system for your business or organisation, which leads the market, yet is affordable, then look no further – IP Office is IT!

The AVAYA IP Office is the flagship SME offering from AVAYA and is one of the world’s most popular business telephone systems offering modern and innovative unified communications and collaboration.

AVAYA is the market leading telephone system manufacturer in the UK and has revolutionised telecommunications with their AVAYA IP Office telephone system which provides real business benefits and value for money.

Don’t take our word for it – 18 % of all telephone system extensions in the world are AVAYA telephones (source MZA – 2013).

First Office Systems are AVAYA IP Office specialists having been partners with AVAYA since 1996 when AVAYA INDeX was launched – we can supply and support AVAYA telephone systems throughout Kent, Sussex, Surrey, London and the South East.

Small Business and Big Business scalability

The system comes in 4 editions - Basic Edition, Essential Edition , Preferred Edition and Advanced Edition. So it can scale from just a few users on a single site to 2,500 users across 150 sites.

The system scales up really easily so growth isnt an issue.

And if you prefer to work in a Virtualised environment, we can install Server Edition - so all bases are covered!

Phone System Longevity and flexibility

The AVAYA IP Office Telephone system is always evolving ensuring that you, the customer, can move with the times.  Please see our dedicated web pages with explanations of the various IP Office software levels.

The AVAYA IP Office telephone system can easily cater for almost every scenario as it is a ‘hybrid’. This means that it can be installed with either traditional digital telephones, analogue telephones or IP phones.

You will find the AVAYA handsets are extremely easy to use which, in our opinion, is one of the most important factors when choosing a new telephone system as your people will gain more benefit by using more features if it is easy to do so – common sense! 

Work anywhere and link sites together

Remote workers can connect their home phones to the internet and become virtual extensions of the system. This is fantastic as it enables users to work remotely as though they were sitting in the office.

Similarly, if you have more than one office, sites can be linked using AVAYA Small Community Networking so they are working as one. Calls are free between IP Office sites and users can see who is on the phone on remote sites and so on. This also allows certain potentially expensive options to be centralised such as lines, voicemail, call recording, Receptionist functions – this really could reduce your business overheads substantially and is an excellent use of VoIP.

We have briefly touched on some of the most common AVAYA IP Office system features. As you would expect, all the normal telephone system features can be utilised such as call pick-up, hunt and ringing groups, Direct Dial, Parking, Paging, Directory, Listening in, connection to tannoys and door entry systems, cordless telephone integration for complete mobility, conferencing, Least Cost routing, TAPI capabilities (for CTI Integration with leading CRM and data base applications for screen popping and click to dial) so on.

For more detail, please call or e-mail us. We are the AVAYA supplier you have been looking for. If you are a business based in Kent, Sussex, Surrey, London or anywhere in the South East, trust us for the installation and support of your new AVAYA IP Office Telephone System.

Call us now on 01892 676000 and ask for Paul, Michael or Nick.

What our customers say...

"It is important to us at Hoopers to use local companies where ever possible and have found First Office simply excellent for all of our telecoms needs. From choosing them for the installation of our new system; to the day to day support they are with us all the way. We cannot speak highly enough of them and would not hesitate to recommend them."
Carol Atkinson - Hoopers Limited

Our Partners include:

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