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Features

As you can imagine with a modern business communications system, the features available run into hundreds.

Certainly, one of the key advantages to the AVAYA IP Office system is that it is very flexible and caters for the majority of the likely requirements of a modern business or organisation. In our experience, there are very few scenarios where the IP Office would not be able to be deployed.

The truth is, there are some scenarios where other systems are more suitable – please speak to us.

We have VERY briefly listed here some of the most important and common features – we can send you a comprehensive guide on this – please complete our quick enquiry form to request it.

Main features

Automated Attendant (dial 1, dial 2 etc) inc Dial By Name access
Direct Dial and Voicemail
Voicemail to email
Call recording
Paging and Parking
BLF and Presence
Remote working
Mobile twinning
Smartphone integration
Soft phone working
Audio and Video conferencing including dial in conferencing
Call recording
Contact Centre and Reporting
Music on hold
Virtualisation capabilities
CTI and CRM integration (inc MS Lync) – screen popping and click to dial
Multi-site networking
Hot desking
Sophisticated hunt and ringing groups
Out of hours facilities with pre-programming for holidays
Cordless and mobility solutions
Headset working

Please call us with your questions – we have extremely knowledgeable experts available to help you.....

Ask for Paul, Michael or Nick – 01892 676000...

 

What our customers say...

"It is important to us at Hoopers to use local companies where ever possible and have found First Office simply excellent for all of our telecoms needs. From choosing them for the installation of our new system; to the day to day support they are with us all the way. We cannot speak highly enough of them and would not hesitate to recommend them."
Carol Atkinson - Hoopers Limited

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