Making your office work
Live chat now
Our AwardGovernement funds installation of fibre ethernetManaged Document and Print ServicesSpecial offers from First Office SystemsSurvey results for First Office Systems

VPN & Remote Access

What is a VPN?

A virtual private network (VPN) extends a private network across a public network, such as the Internet. It enables you and your staff to send and receive data across shared or public networks as if their computing devices were directly connected to the private network, and thus are benefiting from the functionality, security and management policies of the private network. A VPN is created by establishing a virtual point-to-point connection through the use of dedicated connections, virtual tunnelling protocols, or traffic encryption. Dedicated VPN server hardware is often required.


VPNs allow employees to securely access the corporate intranet while traveling outside the office. Similarly, VPNs securely connect geographically separated offices of an organization, creating one cohesive network. VPN technology is also used by individual Internet users to secure their wireless transactions, to circumvent geo restrictions and censorship, and to connect to proxy servers for the purpose of protecting personal identity and location.

Remote Desktop Connection (RDC)

Usually used in combination with a VPN connection, Remote Desktop allows staff members to securely access their office computer from any location in the world. Partnered with a high-speed internet connection RDC allows you and your staff to remotely work on their office computers, access all software and business email applications as if you are sitting at your desk. You can connect to RDC from PC, Mac, Laptop, Tablet or Smartphones.

Advantages of VPN & Remote Desktop

  • Security – Connections via VPN and RDC are protected by state-of-the-art encryption technology, which eliminates the risk of hacking and other data-loss cases common with standard computing and networking.
  • Flexibility – The core purpose of the technology is to allow employees to perform their duties from literally anywhere, at any time. The only thing needed is a compatible device and a secure internet connection, giving your business the kind of freedom and flexibility that would be otherwise entirely impossible.
  • Lower Costs – Often when using a remote desktop system, it isn’t necessary to invest in multiple copies of the same business software packages as they can be used via a single machine. In addition, the computers used to access the host computer do not necessarily have to be high-performance machines with equally high prices.

Speak to our team today about the costs and benefits of adding VPN and Remote Desktop technologies to your IT systems.

What our customers say...

"Our experience of First Office Systems has been absolutely superb. Like Commercial Insurance.... the first day is all about price, but the next 364 days are all about 'service', and First Office score on both counts. A great company. Always helpful''.
Ian Andrew - Michael James Insurance

Our Partners include:

Canon Mitel Avaya Gamma Samsung microsoft