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First Office Systems Ltd
14-16a Albion Road
Tunbridge Wells
Kent TN1 2NH

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AVAYA SME Expert Partner
Canon Gold Standard
Canon Solutions Partner
Mitel Partner
Samsung Advanced Partner

Service Certificate
BSI ISO 9001:2008

First for expertise

About First Office Systems

Since 1991, First Office Systems has provided competent advice, consultation, design, technical support and project management to well over 1000 businesses throughout Kent, Sussex, Surrey, London and the South East.

First Office Systems is British Standards Institution registered, with a defined ISO 9001:2008 Quality Management System audited by the British Standards Institution.

A brief history 

The company was started by John Donegan who is still the Managing Director to this day. John previously worked for Erskine Barratt selling general office equipment. When Erskine decided to close it's Tonbridge office, John decided to start his own company and asked his colleague, Andy Brett to join him. John and Andy built up the business and grew organically from the start without any outside investment, taking on staff slowly over the years as and when it was safe and timely to do so.

John's aim was always to build a reliable and trustworthy company providing jobs for local people and 'doing a good job' for the local business community. The core of the company and it's staff comprises ethics, honesty, reliability, competence and professionalism. John wanted to concentrate on providing high service levels at all times with the knowledge that business development and continued success would surely follow. For the most part, that has proved to be the case for over 20 years.

What about today?

The company has now grown to employing 20 staff and turning over in excess of £ 2 million per annum - with truly Global partners we can be proud of including AVAYA, Canon, Mitel and Samsung.

April 2011 saw some important internal changes within the company. Andy Brett retired as a director seeking a gradual progression towards full retirement - Andy is still involved with full-time sales and will be for the forseeable future. Nick Brandon, who has been with the company since 1994, was asked to become Sales Director. Jason Seal, who has been with the company since 1992, was asked to fill the role of Service Director.

These are exciting times for First Office Systems - with our excellent staff, we have a fantastically solid base to build upon and even since April 2011 and the change of directorships, there have been some major improvements within the company including sales, service and profitability.

The Future...

There is a 5-year plan in place to drive expansion through training, coaching,improved management and the embracing of new and emerging technologies, backed up by the organic ethos instilled in the company and it's people as described above.

 

Our services are provided by three specialist groups of staff.

Imaging & Printing for Multifunctional Devices (printers, copiers and scanners)

Telecommunications for Telephone Systems and Network Services

Office Refurbishment for Office Refurbishment, Fit Out, Design and relocation

We are confident of the quality of services we provide.

Ask our customers – click here for telephone system, copier and refurbishment customer testimonials.