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First Office Systems Ltd
14-16a Albion Road
Tunbridge Wells
Kent TN1 2NH

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AVAYA SME Expert Partner
Canon Gold Standard
Canon Solutions Partner
Mitel Partner
Samsung Advanced Partner

Service Certificate
BSI ISO 9001:2008

First for Telephone Systems and Advice

Telephone systems, AVAYA, Samsung, Mitel

Telephone Systems and Telecommunications, along with IT systems and your people, are probably the most important factor in running your office and business successfully – we realised this many years ago.

When recommending Telephone Systems for your business, we act as consultants. In other words, we will take the time and trouble to find out about your business and your business processes and recommend a solution based on your specific circumstances - a bespoke solution from our extensive portfolio . This is in contrast to many of our competitors who may try to 'sell you' something based on their agenda and the Telephone Systems they have 'already decided on'

First Office Systems is a certified AVAYA Business Partner (SME Expert certification) supplying the AVAYA IP Office telephone systems and is an advanced Samsung Partner, offering the OfficeSERV 7030, 7100, 7200 and 7400 telephone systems.

We are also Mitel resellers supplying the Mitel (formerly Inter-Tel) 5000HX and 3300 series telephone systems. We are Inclarity partners meaning that if you would prefer to consider hosted telephone systems, we can deploy these successfully.

We are qualified to supply, install and support all of your telephone systems requirements including business telephone systems and all peripherals, calls and line packages, internet services and voice and data cabling (cat5e, cat6 and fibre).

Which telephone systems supplier you use for your lines, calls and internet connections is not always an easy decision. First Office Systems partner with BT and Adept Telecom who provide network services including PSTN (analogue lines), ISDN2e, ISDN30 and broadband. See www.firstoffice.co.uk/telephone-systems/calls-and-lines/ for more detail. We Micro-Manage all line orders on your behalf leaving you to get on with your normal business activities

Nick Brandon, Paul Berry and Michael Lloyd make up our Consultancy and Account Management team - they have impressive and extensive telecommunications experience and can give professional advice on telephone systems hardware, software, networking and all matters concerning pricing, installation and service and support agreements.

We will survey your premises for any cabling requirements, provide advice, quotations, project management and pre and post-installation meetings to aid in a trouble-free installation.

One of the most common problems with installing  new telephone systems is whether you install VoIP or IP – for an explanation of this dilemma, please click here: Do I install VoIP?

When your business is faced with moving offices or moving premises, you can rely on us to provide professional competence ensuring a seamless transition to your new office as we are specialists in office relocation. Many businesses are often faced with having to change their number - NEVER CHANGE YOUR NUMBER AGAIN! We can design a bespoke solution meaning you can retain your number wherever you move to using SIP or a combination of SIP and ISDN.

Many customers have benefited from our services over the past 20 years.

Whether you have 3 people or 300, we can advise and deliver your new telephone systems solution including both single and multi-site solutions.

Our product portfolio includes telephone systems, voicemail including voicemail to e-mail integration, CTI (Computer Telephony Integration – e.g. dialing from Microsoft Outlook), VoIP (Voice over IP), SIP (Session Initiation Protocol), Call Management and billing software, Call Recording, Paging, Direct Dial facilities, remote working, IP phones, broadband, leased lines and a lot more besides.

Please see our product specific web pages for more information for the following:

AVAYA
Mitel & Inter-Tel
Samsung
Calls and Lines
Internet
Cabling

There is a constant stream of new technology being released almost daily by the various telephone systems manufacturers. Our job is to keep up to date with the technology, test it once it comes out and deliver and deploy it to our customers. The world of telephone systems is complex - First Office Systems can talk to you at any level, whether that be at a technical level or most likely in basic terms of how the telephone system features can actually benefit your business.

In August 2009, AVAYA released their new level 5.0 software for their award winning range of IP Office telephone systems.  Since then Level 6.0 software was launched. 6.1 came out in February 2011 and level 7 came out in the spring of 2011. This merely highlights how quickly things can change with just one product.

For details of Telephone Systems installed in your geographical area please see our other pages - Phone Systems Kent, Telephone Systems Kent, Phone Systems Sussex, Telephone Systems Sussex, Telephone Systems Surrey

Telephone Systems l Copiers l Office Refurbishment