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First Office Systems Ltd
14-16a Albion Road
Tunbridge Wells
Kent TN1 2NH
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News archive - Imaging and Printing
New Copier customer testimonial!
We here at Faircloth Head office have been customers of First Office for many years, and they have never failed to provide us with first class service, on the few occasions we have a problem with our photocopier, one of the First Office team are usually with us the same day, giving a clear indication of what is wrong and being able to provide any spare part required by return – and always with a smile !
We would not fail to recommend them.
Lesley, Office Manager, Faircloth Construction, Wadhurst, East Sussex
Document Management Case Study revealed by First Office Systems
We have recently published a Document Management Case Study on our web site.
This case study features Ardula Limited, a local established business in Laddingford, near Maidstone in Kent.
Please see our specific web page for more details - click the link below:
Document Management Case Study
Copier Customer reaches 50 MFD Devices!
Copier Customer reaches 50 MFD Devices!
First Office Systems have their first 50 devices customer. The ever-expanding Markerstudy Group now have support from us on 50 devices spread across 33 different sites in the UK. Based on excellent support for just two locations, and over a number of years, FOS have been requested to look after this growing fleet of devices based on the performance of equipment and a fast and efficient response for requests to service all of the equipment.
Sussex Copier Customer expresses satisfaction to First Office Systems for our "impeccable service"
We supplied The Crowborough Tuition Centre with a copier back in 2006 and have serviced the copier for them since. However at the end of last year they had some problems with the print quality as it was quite an old machine and we were called out to fix the problem. Special thanks went to Jason Seal and Gordon Brown for their "impeccable service".
New Canon Copier Range Launched
Canon UK have launched a new range of multi-functional devices that copy, print, scan, email and fax. As with all devices on the Canon imageRUNNER Advance platform, the C2020 and C2030 Canon colour multifunctional devices come with much larger displays. They offer an easy to use 5.7" full-colour TFT user-interface, which allows the user to personalise a main menu, as well as a ‘quick’ menu for common functions and more streamlined job control. For their size, the new Canon imageRUNNER Advance C2020 and C2030 printer /copiers provide impressive print speeds – 20 ppm and 30 ppm respectively. Both Canon printer copiers feature a maximum paper capacity of 2000 sheets and handle media sizes of up to 12 by 18 inch. A duplexing automatic document feeder (DADF) will deliver 44 images per minute in both colour and black and white, while internal finishing capability allows for a greater range of output options. The C2020 and C2030 are excellent value for money for these entry level A3 black/white and full colour devices.
Copier customer for 20 years! Marion Simpson rewarded with a Thank You from First Office Systems!
Local lady Marion Simpson was recently surprised by a visit from Jason Seal, Copier Service Manager at First Office Systems in recognition of being a copier customer for 20 years!
Accompanied by Joan Brinklow, Service and Support Supervisor, Marion thanked them for a ''Wonderful Surprise''!
Throughout all of those 20 years Marion has produced and copied many tens of thousands of documents on a succession of Canon copiers, which have been supplied and supported by local company First Office Systems www.firstoffice.co.uk. To thank Marion for her 20 years of custom Jason Seal presented her with a bouquet of flowers in recognition of her loyalty..
Although Marion had spoken to Joan Brinklow over the phone for 20 years requesting service visits and supplies of toner they had not met. Both Marion and Joan were delighted at last to meet each other and now they can both put a face to the voice on the other end of the phone.
Marion Simpson from Godstone has been at the vanguard of the ordination of women for more than 20 years. Marion has just retired as Treasurer of ‘Women & The Church’ the umbrella organisation promoting women’s ordination, www.womenandthechurch.org. Marion is also very involved in her local church and the three local churches of Godstone, South Godstone and Blindley Heath, which form the United Benefice of Godstone, www.godstoneparish.net .
Reduce your copy and print costs
‘Reduce your copy and print costs’. That’s what most companies are looking to do in their businesses. First Office Systems in Tunbridge Wells are currently offering their existing and potential customers the opportunity to establish exactly what their print usage and costs are, by offering them a free Print Audit. The print audit enables customers to identify print usage by individual printer, and the reports will highlight areas where cost savings could be made. Local companies in Sevenoaks, Tonbridge, Tunbridge Wells and most parts of West Kent are taking advantage of this free service being offered by First Office Systems. Sales Director Andy Brett commented, ‘this is a great opportunity to establish a company’s spend on printing, which costs the customer nothing to find this information out’. What better way to keep a handle on costs, with possible solutions to lower those costs moving forward. To find out more, or to book a free ‘Print Audit’, call Andy Brett on 01892 676000 for more information.
New Canon copiers for Lifestyle Europe
Lifestyle Europe Ltd in Tunbridge Wells recently decided to use the services and support of First Office Systems when they updated all of their branches in Kent and East & West Sussex with new Copiers. They chose Canon copiers, based on the brand name and its known reliability in the marketplace, together with the testimonials from other local companies who had recommended First Office Systems Ltd to them. Chairman of Lifestyle Europe Marc Mathew commented ‘Its great to deal with a local company who come highly recommended, who are supplying the No 1 worldwide brand with Canon, and where the after sales support has been excellent thus far, long may it continue’ …….
Scanning from the Multifunctional Device
More and more companies are starting to use their Copier / Printer to scan their paper documents, converting them to pdf, jpeg or tiff formats, and then sending them electronically as opposed to other traditional methods of communication. Over the last 18 months, staff at First Office Systems have used their own document feeder on their Copier for 18% of its overall usage to scan and send documents, which is 18% more than in the previous 18 months. We have saved over £2500 in postage costs, and we have avoided sending letters and brochures through the postal system. The Canon Copier / Printer activate this type of communication within seconds, rather than the next day, or in most cases in two days when going via the postal system.
Document Management System for Kent based Berry Gardens
Based in Five Oak Green, Kent, Berry Gardens Ltd is the UK’s largest fresh berry supplier and offers its retailer customers a year round programmed supply from grower groups and sources. They have acquired a Document Management System, Infonic Document Manager through First Office Systems, and an Infonic Partner in Kent, East Sussex and the South East. Berry Gardens are implementing Proof of Delivery capture and retrieval.
New Canon Professional Colour Printer
With the introduction of the Image Press C1, Canon will set new standards for digital colour printing quality. The Image Press C1 has been designed and manufactured using a number of new Canon technologies producing documents of a quality not previously achieved. The Image Press C1 comes with a number of options allowing it to satisfy customer needs for multi-functionality, various paper supplies and finishing. The Image Press C1 is designed for the fine art, proofing and short run production offering outstanding image quality and colour accuracy where this is a prerequisite. For more information or advice call David Bossie on 01892-776005 or e-mail him at david.bossie@firstoffice.co.uk
23rd May, 2013
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